Shipping policy
SHIPPING POLICY
Where We Ship We currently ship within Singapore only.
Processing Time Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Options & Rates
| Service | Delivery Time | Rate |
|---|---|---|
| Standard Shipping | 3–5 business days | SGD $4 |
| Express (Next Day) | Next business day | SGD $8 |
| Free Shipping | 3–5 business days | Orders above SGD $40 |
Order Tracking Once your order has been dispatched, you will receive a tracking number via email to track your delivery with Ninja Van.
Failed Deliveries If a delivery attempt is unsuccessful, Ninja Van will make additional attempts or leave instructions for collection. Quincy is not responsible for failed deliveries due to incorrect addresses provided at checkout.
Questions For any shipping enquiries, please contact us at contact@quincysg.com.